Learn the power of leadership through self-regard and empathy
Lauren Bradley Founder of The Officials
Emotional Intelligence is reported as one of the top five most desired soft skills by employers1. Assistants are ahead of the game here, while companies are scrambling to find talent with generalist skills and high EQ (emotional intelligence) they could simply look within their own administrative teams for heaps of high EQ performers.
This course is for you if you…
Are looking to advance yourself through one of the most in-demand soft skills
Are interested in the psychology of the workplace
Want to improve your influence through interpersonal relationship
Looking to incorporate more of your own self-regard into your working life
What you will learn
The Emotional Intelligence Model and Competencies
Cultivating your own EQ
Understanding self-regard in the process
The importance of Work Psychology
How to effectively influence organizational culture
The power of connecting and collaborating with others
The art of negotiation in the role of an assistant
What members have to say
Your Instructor
Lauren Bradley
Founder The Officials
Lauren has held every admin and assistant title under the sun including Office Manager, Virtual Assistant, EA to the CEO and private PA to HNWIs. She is a former OfficeNinjas All-Star winner and founder of The Officials. She is passionate about empowering admins and assistants.
Raise your hand if you’ve ever been so overwhelmed you make simple mistakes? Find yourself forgetting tasks? Spend far too long writing a new To Do List every day only to find you were lucky you crossed one item off the list?
How would it feel to finally have a handle on your day? To not fear you forgot something or stress at night about the work you have waiting for you in the morning?
Fear no more! In this course, Annie Croner of Whole Assistant will show you how to process overwhelm and build simple and repeatable systems that mitigate the risk of mistakes and provide you peace of mind.
This course is for you if you…
Have ever felt you are drowning in an avalanche of tasks and you just can’t keep your head above it all
Have moments of overwhelm that leave you feeling defeated day after day
Fell like you spend more time reorganizing your to do list than actually doing it
Struggle with systemization and process building
Are a new administrative professional trying to keep a handle on your to do list
What you will learn
How to define overwhelm and how emotions hold space in our lives
Performing Thought Downloads for clarity and control
How to reframe your thoughts to align with your intentions
The benefits of a digital task tracking system
The appropriate questions for task prioritization
Brainstorming structure for systemization
Testimonials
Annie has motivated me to listen to that voice in the back of my head (that won’t hush) and to get started on reviewing my tasks to see what needs to be revamped, needs to go, or needs to be delegated. Though I use my “taskbar” for everything (well, I do use some paper) on Outlook, I will be taking the Trello course next, thanks to Annie. It’s been on my “to do” list forever!
Excellent course of mindset and strategy. Very well laid out by Annie who is an excellent trainer. Very well-spoken and I absolutely loved her summaries at the end of each lesson. This is so helpful. The course is fantastic, and there are definitely golden nuggets of wisdom for each viewer. Grateful for the workbook, and very excited about the coaching opportunity. How very generous! Thank you, Annie! And thank you Lauren for publishing this course!
Annie Croner is a career EA and founder of Whole Assistant, an online platform & community formed to provide a positive place where assistants can go to transform their lives and up-level their careers.
Over her 18 years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management.
Land your dream job through intentional and strategic planning
Henrietta Barker Recruiter and Podcast Host
One of the worse experiences in one’s career is that period between you realizing you absolutely cannot stand working where you are anymore and actually finding a new job.
It can be excruciating especially if you know you should have started your search ages ago…like ages and ages ago but it was just easier not to do it.
Imagine designing your own career roadmap. Defining the milestones you need to reach to make that dream come true. Cultivating relationships that will actively be helping you reach your dreams. Never feeling that depressing limbo again between wanting to quit and actually getting to do so. In this course, Henrietta Barker, successful recruiter and podcast host, shows you how to chart the course of your career. She’ll show the questions you need to ask of yourself to help uncover what you want and how to define the steps to get you there.
This course is for you if you…
Want to take control of your career growth
Are looking for your next amazing role
Would like to know what hiring managers and recruiters look for in a candidate
Need resources to help you design your career roadmap
Want to learn from an industry expert
What you will learn
Performing a current career audit
Storytelling to sell your talents and desirability as a candidate
What recruiters and hiring managers look for in candidates
How to reverse engineer the career you want
Building a roadmap for your career
How to nurture relationships that can help you reach your career goals
Executing a year end review and setting goals to propel you towards your goals
Henrietta Barker is the Founder of Henrietta Barker Ltd, assistant and support staff talent. Host of the Assistants Together podcast and The Work Edition. podcast.
Encouraging positive collaboration, learning and encouragement within the international support team community.
Do you have what it takes to create your own VA startup? Ready to go from EA to CEO?
Well now is the time, so consider building a Virtual Assistant business. In this course, we will give you a roadmap to take your experience of working with business leaders and use it to become one yourself.
Learn the ups and downs of starting your own business and how you can set yourself up for success.
This course is for you if you…
Want to determine if now is the time to start your own VA business
Think it’s time to stop working so hard for someone else and start working hard for yourself
Feel uncertain about your future and want to take matters into your own hands
Are a new VA who started their business by stumbling upon clients but now want to grow your business
What you will learn
What it truly means to be a business owner
Thinking like a business leader
Setting goals and milestones to success
Calculating your worth with competitive pricing
Determining your services and articulating your value
The pages you MUST have on your website
Defining the customer journey and sales funnel
Building your support team
Bonus: Utilizing Instagram for business promotion
Testimonials
Gave me the essentials and framework to start a VA business.
Umm Lauren you are AMAZINNNNGGGGGGGG!!! This course rocks! ❤️ You’re setting realistic expectations to your members and I appreciate it!
Your Instructor
Lauren Bradley
Founder The Officials
Lauren has held every admin and assistant title under the sun including Office Manager, Virtual Assistant, EA to the CEO and private PA to HNWIs. She is a former OfficeNinjas All-Star winner and founder of The Officials. She is passionate about empowering admins and assistants.
You feel demotivated and disconnected from the purpose of your work. You want to be anywhere else and working on anything else.
About half of job seekers cite company culture as very important when choosing to apply to a company. This is because we like to feel useful, to feel there is purpose to our work and that our colleagues and leaders share our values.
We’ve teamed up with Christie Arias of Elite Assisting to talk all things culture and why admins and assistants are perfectly placed to shape the culture of a company.
This course is for you if you…
Enjoy the people side of any admin and assistant role
Want to make your organization a safe and comfortable place for all employees
Want to be a leader in culture
Are looking for initiatives and programs to promote culture as well as support equality, diversity and inclusion
Looking to diversify your skills and gain the respect of your leadership team
Desire to increase employee retention and elevate your organization as a desirable employer
What you will learn
The importance of culture for successful business
Defining your organizational culture
The traits of a culture keeper
Curating, keeping and correcting culture
Equity, diversity and inclusion initiatives
Attracting and engaging diverse talent
Testimonials
I LOVED this course! My boss really wants me to help think of ways to improve our teams culture (We’re a fairly new department within a huge organization and it feels a bit like a start up!), and I didn’t think I knew how. My notebook is now brimming with ideas that just poured out of me as I read this course and I cannot wait to implement them!!
Awesome Official
It provided a lot of background on this issue and food for thought. I think I’ll be coming back to this one!
Sara B.
This is a course for newly appointed HR reps, office managers at start-ups and scale-ups, solopreneurs who need actionable advice on how to create culture. Culture eats strategy for breakfast. Upon completion of this course, they will they know how to serve a delicious breakfast.
Carla VH
Your Instructors
Lauren Bradley
Founder The Officials
Lauren has held every admin and assistant title under the sun including Office Manager, EA to the CEO and private PA to HNWIs. She is a former OfficeNinjas All-Star winner and founder of The Officials. She is passionate about empowering admins and assistants.
Christie is an EA with an impressive resume working at YSL, Burberry and Victoria’s Secret. She is the creator of Elite Assisting a blog and forum for admins and assistants. Christie lives and works in NYC.
If we could give one gift to every admin or assistant in our industry it would be confidence. Lack of confidence, imposter syndrome and servile tendencies plague our industry – but there is hope.
This course addresses breaking conditioning, the role of the assistant in the leadership team, how to battle imposter syndrome, dealing with salty staff and being a strategic business partner. Take this course and know your worth!
This course is for you if you…
Want to motivate and inspire others to make important change
Desire to speak with the leadership team with confidence and ease
Struggle with finding your voice at work
Interested in using your talents as an assistant to help making a positive impact at your company
What you will learn
The Influence Formula
How to build confidence
Mindset Mastery
Combating imposter syndrome
Dealing with difficult people
Leadership qualities and characteristics
Flexing your influence
Want this course? Make It Official.
This course is available through our on online training and community HQ Membership platform.
HQ Membership
Want this course PLUS instant access to ALL of our courses? Then it’s our affordable HQ membership you want. Inside you’ll find courses for assistants by assistants packed with video tutorials, workbooks, templates and downloadables.
Included in your affordable membership you will be granted access to our global online community of supportive and talented assistants.
Oh and don’t forget that all of our popular events that are completely free to HQ Members.
Lauren has held every admin and assistant title under the sun including Office Manager, EA to the CEO and private PA to HNWIs. She is a former OfficeNinjas All-Star winner and founder of The Officials. She is passionate about empowering admins and assistants.
Learn how to communicate, act and lead in a high-trust remote environment
with Ebony Belhumeur of The Assistant’s List
About the Course
Remote working has never been more necessary than it is right now. And while remote working has its benefits it also has some unique challenges. Current predictions are that at least 30% of the global workforce will continue to work from home at least one day a week.
It’s time to embrace your future and get the skills you need to become a successful remote assistant.
This course is our first official collab at The Officials and we couldn’t have teamed up with a better person. Ebony Belhumeur of The Assistant’s Listis the ultimate remote assistant.
This course is for you if you…
Or anyone at your company needs to master remote working techniques
Want to learn productivity tips from a pro
Work for a fully remote company
Help your company during times where remote working is necessary
This course is designed for administrative professionals including office manager, administrative assistants, personal assistants, executive assistants, chiefs of staff and more
What you will learn
To remain visible and relevant when not physically present
To develop a mindset for success
Must know tech that increases remote working productivity
How to develop your ideal remote working routine
How to be an ideal remote candidate
How to successfully support your team and executive from afar
Meet Your Instructor
Ebony Belhumeur
The Assistant’s List
Ebony is the curator and blogger behind The Assistants List. Past lives include EA to the CEO of Sephora and the EA to the CEO at Twitch. Currently, she lives in Tours, France while working for a fully remote company in Silicon Valley.
with Jillian Hufnagel Coach and CEO Hufnagel Enterprises
About the course
Is there anything more corporate than an annual review? A warm, inviting company culture can quickly turn cold during annual review season. They can induce fear, uncertainty, self doubt and stress.
Fear no more. Introducing our new course, Goal Setting and Performance Reviews: Owning your Career Development as an Admin. Please meet our fabulous guest instructor Jillian Hufnagel who is going to help you find the confidence you need during appraisals. After this course, you will be a better advocate for your growth as an Administrative professional.
This course is for you…
Have performance reviews at your organization
Want to properly tell the story of your accomplishments
Want to be empowered to ask for the compensation and title you deserve
Desire to be respected by your coworkers and leadership teams
What you will learn
Aligning on the services you provide
Understanding goal frameworks and KPIs
Matching your goals to the organization
Writing SMART Goals
Having high impact 1:1s
Owning your performance review
Next steps in your journey as an Admin
Testimonials
I really enjoyed learning about creating a skills survey, and understanding more about OKRs and KPIs. I can’t wait to put this into practice for my annual appraisal!
Good preparation ahead of End of Year Review in December. Gives a much more strategic approach for EAs.
Jillian has been an Executive Assistant for over two decades. Her clients span a wide range of industries, verticals, funding stages, and functional areas. She is an expert in goal setting, executive partnership, career development framework and strategic planning.
Next Steps Make It Official.
This course is available individually or through our on online training and community HQ Membership platform.
HQ Membership
Want this course PLUS instant access to ALL of our courses? Then it’s our affordable HQ membership you want. Inside you’ll find courses for assistants by assistants packed with video tutorials, workbooks, templates and downloadables.
Included in your affordable membership you will be granted access to our global online community of supportive and talented assistants.
Oh and don’t forget that all of our popular events that are completely free to HQ Members.
