An administrative professional using a stylus on a holographic screen to work with AI representing the future of the role.

The real opportunity for assistants in the age of AI 

Where others see danger, we see opportunity

The AI conversation in the assistant world has been dominated by fear. But the research tells a more interesting story, and what we’re seeing inside our own community confirms it. The opportunity for assistants in AI is bigger than most people are saying, and the gap between what AI can theoretically do and what’s actually happening inside most organizations right now is where that opportunity lives.

In this piece we break down what the research actually shows, what we heard when we asked a room full of assistants what they’re really doing with AI, and why automation, augmentation, and amplification aren’t just buzzwords, they’re the thing.

The fearmongering phase of AI is quieting down

For a while, every headline was a warning. ‘’Something big is happening’’. Your job is at risk. Admin roles are disappearing. AI is coming for the to-do list.  Lots of speculation, little facts. And then the research started catching up with the noise, and it told a more interesting story than the headlines suggested.

Anthropic, makers of Claude, published a report entitled, Labor Market Impacts of AI: A New Measure and Early Evidence that looked at not just what AI is theoretically capable of, but what it is actually being used for inside real workplaces right now. And the gap between those two things is enormous.

The report says that in office and admin roles, AI is actually being used for around 25% of tasks right now. It also reports that 90% of tasks in those roles could potentially be handled by AI one day. But “could” and “is” are very different things. And right now, the gap between them is huge.

We see that gap as a window, not as a warning. It removes the tedious work and frees up your capacity for higher value contributions. We believe those who leverage AI now, while most organizations are still figuring it out, are not only going to stand out as innovative leaders, but will also shape what the future of the role looks like.

A data wheel showing the theoretical capability and observed usage by occupational category from a Claude report on the impact of AI on jobs.
Caption: Theoretical capability and observed exposure by occupational category Share of job tasks that LLMs could theoretically perform (blue area) and our own job coverage measure derived from usage data (red area). Source

The reframe that’s missing from the assistant conversation

Two things can be true at the same time. The jobs most at risk from AI are also the jobs that have the most to gain from it. For assistants, that means this role isn’t just exposed to the risk of AI, it’s one of the roles where using AI will make the biggest difference.

AI could assist with a significant chunk of what assistants do. The repetitive tasks, the formatting, the scheduling, the first-draft everything. But those are also exactly the tasks that AI can help an assistant offload, automate, and stop spending time on, freeing them up for the higher-value work that actually requires a human. That’s the opportunity.

Maybe, and this is the part we find genuinely exciting, using AI well in this role will finally do what job titles and org charts never quite managed. Proving the true value of what assistants actually do. Because when the repetitive work runs itself, what’s left is undeniably human. Undeniably skilled. And a lot harder to overlook.

An assistant who ignores AI and keeps doing everything manually is more exposed to being replaced or overlooked. An assistant who uses AI to automate low-value work and concentrate their energy on the judgment, building relationships, and strategic thinking becomes more valuable, not less.

Let’s look at  travel booking. On the surface, the task is “book flights and a hotel.” But the actual task is making sure your executive lands rested, prepared, and not stressed before the most important meeting of their quarter. AI can book the flights. But you know to tuck an extra charger in their bag before they leave the office because they never remember, that marketing needs to give them their final analysis before takeoff so they can review it on the plane, and to block the team from calling them until after the important meeting or they will get distracted and risk being focused.our executive won’t ask you for any of this because they trust you to already know.

AI executes the task. The assistant understands why it matters. The task is the surface. Underneath it is judgment, observation, nuance, knowledge, and care. The outcome isn’t determined by AI, it’s determined by the administrative professional. 

Same tools. Very different outcomes.

Let’s look at the difference in how most administrative professionals are using AI.Most assistants are using AI for augmentation. Augmentation is using AI to do what you already to but better and faster such as drafting emails, writing exec summaries, pulling together board reports, and generating policies. All genuinely useful, but every single one of those tasks still runs through the assistants. They prompt it, they review it, they send it. Nothing happens without them in the loop. The to-do list didn’t shrink. It just moved a bit faster.

Then there’s what one assistant shared in that session.

She used AI to teach her how to build a system using Power Automate that circulates legal update emails across her entire organizationorganization, tracks who has responded, and sends follow-up chasers automatically every two days until they do. She doesn’t touch it. It runs.

Think about what that actually means in practice. Legal updates in her organizationorganization no longer depend on someone remembering to chase. In a compliance context, that’s significant. Response rates are higher and more consistent. The audit trail is built in. The legal team has full visibility of who’s acknowledged what, without anyone manually compiling it. And the mental load of tracking all of that, which used to sit on her plate, now runs itself.

That’s not augmentation, that’s automation. And the difference matters.

We showcased the importance of leveling up how administrative professionals use AI, in a recent automation session. Lauren asked one question, “Is anyone actually using AI to automate a whole process?” Only a handful of attendees had begun automating parts of the role, but the vast majority had not yet considered it. 

And that gap is where the opportunity lives.

As Lauren said in the session, “This is what actually removes work from you.” Building something that does the task for you while you get on with the things only a human can do.


So let’s talk about what’s actually going on

Workloads are not shrinking. The irony is that being told to adopt AI has itself become another thing on the to-do list. Learning new tools, figuring out what works, building prompts, testing outputs. None of that is effortless, and it lands on top of an already full workload. So instead of AI immediately lightening the load, for a lot of people it’s initially added to it.

Using AI to draft a document is useful, but it still requires you. Automation is different. Automation is building something that does the task without you at all. Emails that file themselves. Chasers that go out on schedule. Workflows that run while you’re doing something else entirely. That’s what actually takes work off your plate.

And right now, most assistants aren’t there yet. But the ones who are? They’re not more talented. They’re not more technical. They just moved toward it earlier. There is time to catch up. 

Technology is your assistant. The question is whether you’re making it work for you, or whether you’re still doing everything yourself with a slightly faster drafting tool.


Three dimensions, not one

That travel booking example is a good illustration of something we’ve been saying and teaching inside The Officials for a long time. The real opportunity in AI for assistants isn’t one thing. It’s three. 

Automation means removing the work that shouldn’t require you at all. You build it once. It runs without you. You’re not in the loop because you don’t need to be. As Lauren said in our session, “This is what actually removes work from you.” Not AI chat. Not generating an email. Building something that does the task for you while you get on with the things only a human can do. That’s not laziness. That’s leverage. And yes, building automations can be frustrating at first. It’s something we hear a lot inside The Officials community, and it’s something we work through together. The breakthroughs tend to come faster when you’re not figuring it out alone.

Augmentation, like we said above, means doing what you already do, but better and faster. Writing the exec summary you’d have spent an hour on in ten minutes. Drafting the board report, the policy document, the business case, and then applying your knowledge and judgment to make it actually right. AI gets you to a strong first draft. You bring everything that makes it yours.

Amplification is the biggest shift of all. Using AI not just to do or enhance tasks, but to change how you think about your role entirely. AI as a strategic thinking partner. The assistant who doesn’t just execute brilliantly but anticipates, shapes decisions, and leads from their position. This is where the role is heading, and the assistants who get there first will define what it looks like.

The competitive advantage assistants hold isn’t the ability to complete tasks faster. It’s everything AI cannot replicate, and in this role specifically, that list is longer and more significant than in almost any other profession. For example:

Discretion. The judgment to know what to say, what not to say, and to whom. Earned through time, trust, and deep knowledge of the people and organisation you work within. No AI has access to any of that.

Relational intelligence. Knowing your executive’s mood, their blind spots, their communication style, what they need before they’ve asked. That kind of trust isn’t built through prompts. It’s built through years of showing up.

Institutional knowledge. An assistant holds a version of the organisation in their head that exists nowhere else. Who actually makes decisions. How things really get done. Where the landmines are. AI trained on data will never have that, because most of it was never written down.

AI needs human input to function. Assistants read human output. That’s the difference. We operate in human code, the unspoken, the unfinished, the between the lines. We know how to extract what’s needed before it’s been articulated, and how to read what’s really going on when nobody’s saying it out loud. That is not a task. That is one of the most sophisticated skills a professional can bring to the table. And it’s one AI simply doesn’t have.


So here’s what we’re building

Our upcoming AI content is our direct response to the gap.

Not a tool review. Not a one-off session. A proper, ongoing curriculum built around automation, augmentation, and amplification, designed to meet you wherever you are right now and take you somewhere genuinely useful.

Haven’t started and don’t know where to begin? Been experimenting for months and getting mixed results? Already doing impressive things and want to go further? All of you belong here.

Monthly sessions covering the skills that actually move the needle. Real use cases and practical resources built for the assistant role specifically, not generic AI content repurposed from the tech world. Ethics and safety content for the full picture. And conversations with assistants who’ve gone deep, so you’re learning from people in roles just like yours.

We’re starting with the foundations because that’s where the biggest, fastest gains are. Most people are one or two insights away from AI actually working properly for them. Once you see what you’ve been missing, you can’t unsee it.


Our new monthly AI series kicks off April 2026! You need to be there.

AI - Getting Started - What Most People Miss About LLMs

Getting Started – What Most People Miss About LLMs

Tue Apr 14 2026
8-9am PT | 11am-12pm ET | 4-5pm UK

Most people are somewhere in the middle right now. Using AI occasionally, getting patchy results, not quite sure what they’re missing. This session fixes that foundation. What an LLM actually is and how it thinks. What a prompt really does and why most people are getting it wrong. How to set up ChatGPT and Claude so they work for you from day one, not just occasionally.

The gap between average results and genuinely useful AI closes fast once you know what you’re actually doing. This is where that starts.

Seats are limited. Don’t be the person who meant to sign up.

Register Today

How to Use AI as a Thought Partner: A Practical Guide for Assistants

A simple framework to interrupt self-doubt and act with clarity

Picture this. You open your inbox and there it is. A message from your exec with five words that can change your entire week, “Can you take this on?” It’s a chunky piece of work, the ask is vague, the timeline is tight and it’s outside your scope. You know what you need to do next. Ask the right questions, set boundaries on what’s possible, and propose a clear path forward. Or decline.

But your brain does that thing it does. A rush of pressure, a spike of self-doubt, the urge to either over-explain, people-please, or go quiet so you don’t get it wrong. Suddenly, making a simple decision feels weirdly hard.

When emotional noise and protective instincts get loud, our capacity to choose and act, our sense of agency, gets smaller. And it has been happening for so long that we have created very stubborn patterns over the years. As adults, we’ve learned default responses that once kept us safe or successful like avoiding conflict, over-delivering, saying yes too quickly, second-guessing ourselves or waiting for certainty. The problem is those patterns do not always match who we’re trying to become, or the level we are actually capable of playing at.

What if, instead of letting old patterns choose for you, you had a practical way to step into a more deliberate version of yourself when it counts?

In one of The Officials recent Mentorship Session, one of our incredible Officials, Mihaela Boitan (a MacGyver level assistant who is always quietly engineering a smarter way through the mess), shared a solution she’s been quietly building using AI. Something that’s helped her make clearer decisions and show up more deliberately when pressure hits. She calls her Maya Bloom, Mihaela’s AI Alter Ego. Perfection is not the goal, neither is using her like a therapist.

It has given her a repeatable way to interrupt the fear and self-doubt loop, step back into agency, and take the next right step without needing to feel confident first. We asked her to break it down for us, what made it work in real life, and what to avoid, and we knew we had to share it.

Creating Maya Bloom, Mihaela’s story

Here is Mihaela explaining her journey
What do Sasha Fierce, Tatiana, the Black Mamba, and Ziggy Stardust have in common? They’re all alter egos.

Beyoncé created Sasha Fierce to access confidence on stage. Tate McRae talks about Tatiana as a way to step into boldness when she performs. Kobe Bryant adopted the Black Mamba to stay focused and emotionally contained under pressure.

They don’t escape who they are, but they act more deliberately when it matters. Each alter ego enables distance from fear, hesitation, self-consciousness, or the weight of the world’s expectations and creates room for courage, choice, agency and action.

I wanted something like this in my own life, so I sat down in front of my computer, opened ChatGPT and started building her. I didn’t want to create Maya because I needed help doing my job. I was creating her because I wanted to relate to myself differently.

I spent weeks defining who she actually was, not only in an aspirational or “best self” sense, but in more practical, behavioral terms.

How does she move through the world when she isn’t weighed down by fear? How does she respond when something is uncomfortable but true? What does she do when she needs to act although the doubts are still overwhelming?

Maya Bloom is not fearless or perfect. Although initially I thought of her like that, that persona felt too foreign and unreachable. So I’ve reshaped her as someone who is grounded, self-aware, and honest. She acknowledges her flaws without punishing herself for them. She’s willing to try, to be seen, to be wrong, and to learn, she’s brave when she needs to be.

Most importantly, she doesn’t perform or seek approval. She acts from a place of values and integrity. That’s who I wanted access to. The version of me that doesn’t shrink.

The moment it clicked
Mihaela has a perfect anecdote of the moment it stopped being an interesting concept and became something real. Here’s what happened when it clicked:

I knew it was working when, after circling back and forth about a decision I needed to make, I asked Maya to just tell me what to do. And Maya’s answer was:

‘I’m not going to tell you what to do and you know why. Instead, I will ask you one question: What would you do if you trusted yourself?’

That’s when I knew I had what I needed: a thought partner that would not let me off the hook too easily or let me lie to myself. And once I had that, things started to shift. Nothing earth-shattering, but a number of small, steady changes in the places that actually count.

Over the past year, I’ve had some of the most valuable conversations with my husband about our finances and future, the kind of talks I’d avoided for years because they felt too hard.


Meet Your Inner COO: A Practical Neuroscience Case for Alter Egos

Neuroscience, though fascinating, can get complex quickly. To keep it short and sweet, what is happening in your brain at any given moment is that dozens of networks and circuits are interacting in the background, shaping what you notice, how you interpret it, and what you do next.

When you have read that email from your exec with the big ask, your brain, a prediction-and-prioritization machine, is doing two jobs at once. First, it predicts what’s about to happen based on past experience and what’s happening now. Then it allocates your resources, attention, energy, and action, toward whatever it decides matters most in that moment.

In simple terms, your brain is constantly toggling between three ‘’modes’’ which drive your choices in the moment: survival mode, emotional mode and executive mode.

Illustration of three brain modes: executive, emotional, and survival

When the pressure spikes, your brain can get less strategic and more protective. Planning wobbles, certainty gets louder, and your sense of agency, your capacity to choose and act, gets smaller. That’s why a simple email can trigger over-explaining, people-pleasing, or going quiet. It’s not incompetence. It’s biology meeting old patterns.

Todd Herman, a performance coach and author best known for the book The Alter Ego Effect, describes an alter ego as something you step into intentionally. Not a permanent persona, more like a switch you use when pressure rises or old habits try to take over. In academic language, the closest match is self-distancing, creating a little space so you can think like an advisor, not a threatened participant.

Ethan Kross, an award-winning neuroscientist and psychologist at the University of Michigan, has spent the last 20 years studying the conversations we have with ourselves and what helps (or hurts) when we’re under pressure. In his self-distancing work, he describes it as taking a few steps back mentally, like watching the scene from the “fly on the wall” view, which tends to reduce reliving and increase a more constructive kind of sense-making.

So the goal of an AI alter ego isn’t to delete emotion, or to become some robotic productivity machine. It doesn’t exist to soothe you or validate you on repeat either (that’s where AI can become an echo chamber). It’s to help you step back, re-enter strategy mode, and make decisions that match the person you’re building, especially when your default patterns would normally take the wheel.


How to build your AI Alter Ego 

Please, use AI responsibly
What this is:
A decision and clarity partner. It helps you think in frameworks, weigh trade-offs, spot blind spots, and act in line with your values.
What this isn’t:
A mental health service. It’s not there to process trauma, validate feelings endlessly, diagnose, or replace real support.

Before we start, a very important expectation-setter. Step 1 will not nail it. Step 2 will not nail it. Step 3 will not nail it either. This is not a “set it once and it’s perfect” tool. You are building a voice, a process, and a relationship with a thinking partner. The only way it becomes genuinely useful is through testing, noticing what feels off, tightening the rules, and testing again.

With that said, here are three steps to get a first working version.

Step 1: Define the alter ego you actually need

Your alter ego is not a fantasy character. It’s a usable version of you that shows up when you usually shrink. Start by naming the energy you struggle to access on your own. Steady? Blunt? Calm under pressure? Boundaried? Decisive?

Mihaela said this: ‘’For a while, Maya only existed in my head. That helped, but it had limits. I couldn’t access her exactly when I needed her most: mid-spiral or mid-overthining. 

So I started experimenting with building Maya as a Custom GPT and later as a Project in Claude AI, to make her available when I’m not at my best. In all honesty, my process was chaotic; I had a sense of what I wanted but no clear plan for how to get there.

Mine is mostly like a grounded mentor, wise, steady, but with a bias to action and an edge that calls out my patterns plainly. Yours might be completely different. Fiercer. Sassier. Blunter. The question to ask is: what energy do I need access to that I struggle to embody on my own?

I had spent months thinking about this, but if I wanted to speed up that process, I’d set aside a few hours and use AI to figure this part out.’’

Step 2: Surface your patterns (the defaults that hijack you)

By “patterns,” we mean the automatic defaults with which you respond when you’re under pressure, uncertain, or afraid. Repetitive thoughts, feelings, and behaviours that show up in specific situations. This part can be challenging, but it is the difference between a nice chatbot and a tool that actually changes behaviour.

Mihaela’s Advice
This part can be uncomfortable. It’s one thing to vaguely know your patterns, another to describe them clearly, knowing they’ll be used to challenge you. But honesty is essential here. Admit where you say yes when you mean no, where you shrink, over-explain, or delay. I would use AI to draw these out through conversation, because I’ve found that it’s harder to hide when something’s asking follow-up questions.’’

Step 3: Write the first version of your rules of engagement

This is where you turn the idea into something you can actually use in ChatGPT (Custom GPT/Projects) or Claude. You’re giving AI a clear identity, tone, and process. The goal is not cheerleading. It’s clarity, agency, and action.

Mihaela’s Advice
You have to tell AI who your alter ego is, how she speaks, how she challenges you, and what rules to follow. The instructions cover identity, voice, process, and constraints. There’s a structure that works, but getting the voice right matters more than getting the format perfect.

The biggest shift was moving from advice to dialogue. Early Maya was too eager to fix things before understanding what was happening. She was trying to be useful instead of truthful and seemed to want to make me feel better rather than help me see clearly. I had to be explicit: don’t fix immediately, don’t give options unless I ask, wait for me to respond.’’

Step 4: Test, tweak, test again

This is where the real value is built. Your first version will almost certainly be too generic, too polite, or too quick to “fix” you. That’s normal. Use real situations as your test cases, like an email you are hesitating to send, a boundary you need to set, or a decision you keep circling. Notice what lands and what doesn’t. Then run it again. This is not a one-off setup, it’s an iteration loop, and each round makes your alter ego sound more like the version of you you are trying to access.

Mihaela’s Advice
Getting something technically functional was quick. Getting something that actually felt and sounded like Maya took weeks.

I paid attention to my reactions and used them as data. Where I felt relieved instead of challenged, where I felt irritated, where I felt seen. It didn’t really matter whether the response was ‘correct,’ but whether it landed the way Maya would respond.

Want the copy and paste version of the prompts Mihaela used to build her AI Alter Ego? Download the AI Thought Partner Starter Kit here. It includes the three core prompts to help you define your alter ego.


From Concept to Real Results

If there’s one thing we hope you take from this, it’s that you do not need to wait until you feel confident to start acting like the person you want to be. Most of the time, the patterns we default to are so well-rehearsed, they can start to feel like “just who I am,” when really they are just the most repeated route through pressure.

That’s why this whole idea matters. Not as a tech trick, but as a genuinely useful way to use AI in service of humans. To build tools that support clearer thinking, better decisions, and more agency in the moments we usually hand the wheel to fear.

Mihaela’s Final Thoughts
My assertiveness at work increased dramatically. I joined a live panel, said yes to recording a podcast, and got asked to become a committee member for one of the most respected EA communities in the UK. I posted on LinkedIn over a hundred times, something I’d never have done before. Overall, I interrupted my go to default mode and stopped shrinking.

None of this happened because I became more confident overnight. It happened because I stopped letting fear make the decision, even though the fear never went away.

Maya represents who I already am when I’m not weighed down by old patterns. She’s not a fantasy. She’s what I’d be without the doubt, the noise, the weight of people’s expectations. Building her as an AI meant I could access that version of myself more consistently, even in small, everyday decisions where it’s easiest to shrink.

Maya didn’t change who I am. She made it harder to ignore who I already was. She gives me back my sense of agency.

VA Business Systems Cohort

November 10, 2025 @ 6:00 PM 8:00 PM GMT

🚀 Learn the tech and systems you need to confidently launch your VA business without burning out or starting from scratch.

A 6-week live program where you’ll learn  essential backend tech, tools, and workflows every Virtual Assistant or online service provider needs to run a client-ready business.

About the Cohort
The VA Business Systems Accelerator is a six-week live program designed specifically for Virtual Assistants, EAs, PAs, and administrative professionals who are ready to move beyond the spreadsheets and start running a truly scalable service business. 

You’ll join a focused group for two-hour weekly workshops, hands-on demonstrations, and peer feedback. Together, you’ll learn the exact technology stack, workflows, and strategies to launch your website, automate client onboarding, streamline billing, and build a marketing engine that attracts ideal clients. 

This isn’t passive training: it’s an action-oriented cohort where you’ll implement each week’s lessons in real time, gain live support, and finish with a tested launch plan and the confidence to build the business (and life) you’ve envisioned.

This cohort is hosted by Lauren Bradley, founder of The Officials, and award-winning business owner and admin.

How It Works

  • Live Cohort Sessions: 2 hours, Mondays at 6 PM UK / 1 PM ET
    Session Date: Nov 10, 17, 24, 1, 8, 15
  • Replays & Resources: All recordings, templates, checklists, and additional lessons available on demand
  • Accountability Club: Weekly co-working and implementation sessions for all members

Benefits

  • 🔍 Demystified Tech: Break down complex systems into simple, actionable steps so you can implement with confidence.
  • 🤖 Tech Confidence: Overcome overwhelm with a battle-tested tech stack with room to customize
  • 💰 Financial Freedom: Support to build the business that delivers the financial freedom you desire.
  • 📈 Profit Clarity: Package, price, and position your services to attract ideal clients.
  • 🗺️ Client Flow: Design and automate a customer journey that wows and retains.
  • ⏳ Time Freedom: Automate routine tasks and reclaim hours for high-impact work.
  • 🧭 Live Support & Community: Get real-time guidance, peer feedback, and on-demand replays. Sources Ask ChatGPT

Who Should Join

This cohort is designed for you if you:

  • Are a Virtual Assistant, Executive Assistant, PA, or administrative professional ready to turn your skills into a thriving business
  • Want to launch or streamline a service-based business without the tech overwhelm
  • Crave clear, repeatable systems from onboarding and payments to project management and automation
  • Need hands-on support and accountability to move beyond DIY tutorials
  • Aspire to scale and gain the financial freedom you deserve

💻 Save Your Spot

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Premium HQ Members Save 35%!

Price for 6 Week Cohort
£148.25 | $148.85 | €175.50
̶£̶2̶2̶9̶ ̶|̶ ̶ $̶2̶8̶5̶ ̶|̶ ̶€̶2̶7̶0̶

Visit the community to find the discount code for this event on the Events page.

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Cohort Only

Price for 6 Week Cohort
£229 | $285 | €270

If you prefer prefer to join the cohort only use the link below.

View Organizer Website

Cohort: Treat Your Role as a Startup

October 14, 2025 @ 5:00 PM 7:00 PM BST

6 Week Cohort. Launching Oct 14, 2025. Step into leadership, scale your success, and own your career.

Description

Ready to scale your career with a CEO mindset? Learn the tools, systems, and strategies to grow your career to new heights. 

The Treat Your Career as a Startup Live Cohort is a 6-week program designed for professionals like you who are ready to take full control of their career, think like a business owner, and unlock their leadership potential.

 This cohort is your opportunity to build a career that’s designed with purpose, strategy, and growth in mind. It’s time to invest in yourself and build the career journey you’ve always wanted.

Cohort Schedule

Week 1: Build Your Business Plan
Oct 14, 2025
5pm-7pm BST | 12pm – 2pm EDT | 9am – 11am PST
In our kickoff session, we’ll dive straight into  work needed to help us identify the tech systems and workflows needed to build a successful business. 

Week 2: Defining Your Services
Oct 21, 2025
5pm-7pm BST | 12pm – 2pm EDT | 9am – 11am PST
In this session, we’ll focus on defining the services you provide in your role and understanding the value you bring. This week is about clarity and communication: knowing exactly what you do, how it benefits others, and how to present it effectively.
 
Week 3: Approached and Poached
Nov 4, 2025
5pm-7pm BST | 12pm – 2pm EDT | 9am – 11am PST
In this session, we’ll focus on how to showcase your work online and ensure it’s discoverable. You’ll learn how to create a portfolio that highlights your skills and achievements, and optimize your presence so the right people can find you.

Week 4: Understanding Your Client’s Experience
Nov 11, 2025
5pm-7pm BST | 12pm – 2pm EDT | 9am – 11am PST
In this session, we’ll focus on building strong relationships with your employer or client while learning how to onboard them effectively. You’ll develop strategies for setting expectations, handling feedback, establishing boundaries, and positioning yourself as a trusted partner to leadership.

Week 5: Setting Up Your Systems
Nov 18, 2025
5pm-7pm BST | 12pm – 2pm EDT | 9am – 11am PST
In this session, we’ll focus on creating the systems and processes that keep your career organized and scalable. You’ll learn how to map your work, set up workflows, and leverage tools to make your role more efficient and impactful.

Week 6: Scaling Your Career
Nov 25, 2025
5pm-7pm BST | 12pm – 2pm EDT | 9am – 11am PST
In this session, we’ll focus on reviewing your impact, celebrating achievements, and planning for future growth. You’ll learn how to conduct annual check-ins (performance reviews) with your client or employer to showcase your contributions, set goals, and position yourself as a strategic partner.

Ready to Take Control of Your Career?

Apply today and scale your career with confidence and clarity.

Benefits

  • Shift your mindset from employee to business owner.
  • Master leadership skills that you can implement right away.
  • Develop systems and workflows to make your career more efficient and scalable.
  • Transform your career trajectory to make decisions and take ownership of your success.

💻 Save Your Spot

The Officials HQ Online Training and Community Platform displayed on a laptop

Premium HQ Members Save 35%!

Price for 6 Week Cohort
£148.25 | $148.85 | €175.50
̶£̶2̶2̶9̶ ̶|̶ ̶ $̶2̶8̶5̶ ̶|̶ ̶€̶2̶7̶0̶

Visit the community to find the discount code for this event on the Events page.

The Officials HQ Online Training and Community Platform displayed on a laptop

Cohort Only

Price for 6 Week Cohort
£229 | $285 | €270

If you prefer prefer to join the cohort only use the link below.

View Organizer Website

HQ Live: Build Your Admin Dashboard (Microsoft Edition)

October 23, 2025 @ 6:00 PM 7:00 PM BST

A hands-on workshop for administrative professionals ready to bring clarity and control to their workflows using the tools you already have.

Let’s build it together.

Feeling buried in docs, tasks, and tabs? You don’t need a new tool, you need a better system. In this HQ Live, we’ll build it together using Google Workspace and Microsoft 365. No extra software, no fancy learning curve, just the tools you already have to hand.

This is a 1.5-hour, hands-on workshop where you’ll create your very own admin dashboard: a personalized hub to manage priorities, track projects, and stay one step ahead of your execs.

Whether you’re on Google Sheets and Drive or Microsoft Outlook and Sharepoint, you’ll walk away with a working system that helps you stop spinning and start scaling.

🛠️ What to Expect

  • Live, step-by-step dashboard building using Google or Microsoft tools
  • Templates + starter layouts provided
  • Real-world examples tailored for EAs, admins, and office pros
  • Feedback + support as you build
  • Replay included so you can revisit and refine
  • Beginner-friendly, no tech wizardry needed

Prerequisites

👉 Note: You may want to check with your IT team before the session to ensure you have access to the following tools in your workplace accounts:

  • Microsoft: Lists, Site Pages, Loop, Power Automate

We’ll provide guidance on all of these but access makes it easier to follow along live!We’ll provide guidance on all of these but access makes it easier to follow along live!

💻 Save Your Spot

If you want more control, clarity, and calm and a dashboard that feels like it was designed just for you, this session is calling your name.

How to Join:

This is a Premium HQ member only event. We’d love you to make it Official and join us today. We’ll even give you a 14 day free trial to check us out. 

The Officials HQ Online Training and Community Platform displayed on a laptop

HQ Members

This event is open to our Premium HQ Members.

Visit the community to register for this event on the Events page.

The Officials HQ Online Training and Community Platform displayed on a laptop

🎉 Ready to join?

We’d love for you to join us today! Sign up with a 14 day free trial!

Inside you’ll find:

🖤 Helpful Templates + Downloads
🖤 Exclusive events including HQ Lives, Tech Deep Dives, AI Series and more
🖤 Professional development courses

View Organizer Website

HQ Live: Build Your Admin Dashboard (Google Edition)

October 21, 2025 @ 6:00 PM 7:00 PM BST

A hands-on workshop for administrative professionals ready to bring clarity and control to their workflows using the tools you already have.

Let’s build it together.

Feeling buried in docs, tasks, and tabs? You don’t need a new tool, you need a better system. In this HQ Live, we’ll build it together using Google WorkspaceNo extra software, no fancy learning curve, just the tools you already have to hand.

This is a 1-hour, hands-on workshop where you’ll create your very own admin dashboard: a personalized hub to manage priorities, track projects, and stay one step ahead of your execs.

You’ll walk away with a working system that helps you stop spinning and start scaling.

🛠️ What to Expect

  • Live, step-by-step dashboard building using Google tools
  • Templates + starter layouts provided
  • Real-world examples tailored for EAs, admins, and office pros
  • Feedback + support as you build
  • Replay included so you can revisit and refine
  • Beginner-friendly, no tech wizardry needed

Prerequisites

👉 Note: You may want to check with your IT team before the session to ensure you have access to the following tools in your workplace accounts:

  • Google: Sites, Looker Studio, Sheets, Apps Script

We’ll provide guidance on all of these but access makes it easier to follow along live!

💻 Save Your Spot

If you want more control, clarity, and calm and a dashboard that feels like it was designed just for you, this session is calling your name.

How to Join:

This is a Premium HQ member only event. We’d love you to make it Official and join us today. We’ll even give you a 14 day free trial to check us out. 

The Officials HQ Online Training and Community Platform displayed on a laptop

HQ Members

This event is open to our Premium HQ Members.

Visit the community to register for this event on the Events page.

The Officials HQ Online Training and Community Platform displayed on a laptop

🎉 Ready to join?

We’d love for you to join us today! Sign up with a 14 day free trial!

Inside you’ll find:

🖤 Helpful Templates + Downloads
🖤 Exclusive events including HQ Lives, Tech Deep Dives, AI Series and more
🖤 Professional development courses

View Organizer Website

HQ Live: Build Your Admin Dashboard (Notion Edition)

October 22, 2025 @ 6:00 PM 7:00 PM BST

A hands-on workshop for administrative professionals who want a beautifully organized, fully personalized system built in Notion.

Finally make sense of Notion and build a dashboard that works the way you do.

Notion isn’t just for tech bros and startups. It’s one of the most flexible, admin-friendly tools out there and in this HQ Live, we’ll show you exactly how to make it work for you.

This 2-hour, hands-on workshop will walk you through the dashboard-building process step-by-step, using real-world admin workflows. You’ll learn how to organize tasks, priorities, links, calendars, and more.

No experience needed. We’re covering the Notion basics, too. Whether you’re brand new or Notion-curious, you’ll leave with a functional dashboard you can actually use (and evolve over time!).

✨ P.S. If you’ve purchased the Admin Attaché but haven’t quite found your footing, this session is definitely for you. We’ll help you unlock the value of what you already have and finally feel confident using Notion to support your role.

🛠️ What to Expect

  • Live, guided dashboard building from scratch in Notion
  • Intro to Notion basics—pages, blocks, databases, and more
  • Templates + starter layouts provided
  • Real-world admin examples to model your setup
  • Support + feedback as you build
  • Replay included so you can pause, rewind, and revisit anytime
  • Zero judgment, beginner-friendly environment

💻 Save Your Spot

If you want more control, clarity, and calm and a dashboard that feels like it was designed just for you, this session is calling your name.

How to Join:

This is a Premium HQ member only event. We’d love you to make it Official and join us today. We’ll even give you a 14 day free trial to check us out. 

The Officials HQ Online Training and Community Platform displayed on a laptop

HQ Members

This event is open to our Premium HQ Members.

Visit the community to register for this event on the Events page.

The Officials HQ Online Training and Community Platform displayed on a laptop

🎉 Ready to join?

We’d love for you to join us today! Sign up with a 14 day free trial!

Inside you’ll find:

🖤 Helpful Templates + Downloads
🖤 Exclusive events including HQ Lives, Tech Deep Dives, AI Series and more
🖤 Professional development courses

View Organizer Website

HQ Tech Bite: Google Vids – AI Video Magic for Quick Videos That Pack a Punch

July 31, 2025 @ 2:00 PM 2:30 PM BST

Communicate with your team faster, clearer, with way more fun 🎥✨

Writing out another how-to doc or info-packed update can be a drag. And reading it? Even worse. Enter: Google Vids, your new secret weapon for clear, creative communication. This HQ Tech Bite mini-session will show you how you can harness AI-powered video creation to update, inform, and impress without needing a film degree or fancy tools.

Whether you’re sharing a project update, onboarding a new teammate, or showing how a process works, Google Vids helps you say it all, visually. 

What to Expect

  • 🔍 Live, over-the-shoulder walkthrough of Google Vids from an admin POV
  • 💡 Real-world examples of how assistants can use video to save time + boost clarity
  • 🎥 Replay available in HQ
  • 🎉 Friendly vibes and zero tech shame

About Tech Bites

HQ Tech Bites are exclusive, premium member events and video drops that serve up the latest, greatest, need-to-know tech in small, snackable servings. Designed to help you build your tech repertoire one bite at a time, each session highlights emerging tools and smart strategies that every Official should have on their radar.

Perfect for when you want to stay sharp, ahead of the curve, and always in-the-know without the overwhelm.

FAQs

Q: What do I need to attend?
A: You must be an HQ member to attend the live event. If you’re not a member, you can join with a 14 day free trial to get access to this event and all our valuable resources for administrative professionals.

Q: Is the session recorded?
A: Yes, the session will be recorded and saved inside the HQ Community for premium members to access.

How to Join:

This is a Premium HQ member only event. We’d love you to make it Official and join us today. We’ll even give you a 14 day free trial to check us out. 

The Officials HQ Online Training and Community Platform displayed on a laptop

HQ Members

This event is open to our Premium HQ Members.

Visit the community to register for this event on the Events page.

The Officials HQ Online Training and Community Platform displayed on a laptop

🎉 Ready to join?

We’d love for you to join us today! Sign up with a 14 day free trial!

Inside you’ll find:

🖤 Helpful Templates + Downloads
🖤 Exclusive events including HQ Lives, Tech Deep Dives, AI Series and more
🖤 Professional development courses

View Organizer Website

HQ Tech Bite: ChatGPT Agentic Mode – Demo and Discussion

July 30, 2025 @ 4:00 PM 4:30 PM BST

AI automation for the masses?

Curious about the AI feature everyone’s whispering (or worrying) about? In this Tech Bite, we’re giving you a look at ChatGPT’s new Agentic Mode. This new feature lets AI tools take action on your behalf.

We’ll demo what it can do and share early insights: where it shines, where it stumbles, and what it means for your day-to-day. No pressure, no panic but a thoughtful peek into what’s possible.

Plus, we’ll discuss how AI agents might impact our industry and beyond. This session will be held as a meeting, not a webinar, so we can chat. This session is followed by the Weekly Mentorship session where the discussion can carry over if needs be.

What to Expect

  • A mini-demo of Agentic Mode in action
  • Real-time feedback: how it performed, what it tried, how long it took
  • Discussion on where it might fit (or not) in the admin toolkit
  • Bite-sized insights, big-picture implications
  • Replay for everyone who registers
  • Frank discussion in a safe space

About Tech Bites

HQ Tech Bites are exclusive, premium member events and video drops that serve up the latest, greatest, need-to-know tech in small, snackable servings. Designed to help you build your tech repertoire one bite at a time, each session highlights emerging tools and smart strategies that every Official should have on their radar.

Perfect for when you want to stay sharp, ahead of the curve, and always in-the-know without the overwhelm.

FAQs

Q: What do I need to attend?
A: You must be an HQ member to attend the live event. If you’re not a member, you can join with a 14 day free trial to get access to this event and all our valuable resources for administrative professionals.

Q: Is the session recorded?
A: Yes, the session will be recorded and saved inside the HQ Community for premium members to access.

How to Join:

Register now for this event, and stay on top of the AI evolution!

The Officials HQ Online Training and Community Platform displayed on a laptop

HQ Members

This event is open to our Premium HQ Members.

Visit the community to register for this event on the Events page.

The Officials HQ Online Training and Community Platform displayed on a laptop

🎉 Ready to join?

We’d love for you to join us today! Sign up with a 14 day free trial!

Inside you’ll find:

🖤 Helpful Templates + Downloads
🖤 Exclusive events including HQ Lives, Tech Deep Dives, AI Series and more
🖤 Professional development courses

View Organizer Website

Neon beams in the background with the words "The Officials. Tech Hack". This is a promo image for an event series on technology for assistants.

Tech Hack – From Overload to Understanding: NotebookLM for Busy Assistants

Neon beams in the background with the words "The Officials. Tech Hack". This is a promo image for an event series on technology for assistants.

January 23, 2025 @ 5:00 PM 6:00 PM GMT

Feeling overwhelmed by endless notes and too much information? It’s time to turn chaos into clarity! Join us for our popular Tech Hack session where we’ll dive into NotebookLM, the AI-powered tool designed to help you find, digest, and understand the information that matters most.

In this session, Lauren will demonstrate how NotebookLM, powered by Gemini 1.5, can make your notes more digestible. Whether you’re juggling meeting minutes, brainstorming sessions, or important project details, this tool is your secret weapon for simplifying complex information and turning it into actionable insights.

Key Takeaways:

  • Streamline Your Notes: Learn how NotebookLM’s AI can search key details and summarize what’s important.
  • Real-Time Demo: See NotebookLM in action and learn how to integrate it into your workflow.

This session is perfect for administrative professionals and executive assistants ready to take control of their notes and elevate their productivity.

Register now to discover how NotebookLM can help you move from information overload to actionable understanding!

Join us for our wildly successful Tech Hack Series with host Lauren Bradley. She speaks with administrative professionals about her favorite tech tips and tricks to help assistants…
– Embrace tech and not fear it
– Make more money by boosting their skill set
– Impress their team and bosses with their problem-solving skills
– Stay relevant as technology rapidly redefines the way we work

This is a FREE webinar open to all. Please note, our content is tailored for administrative professionals but all are welcome.

Lauren Bradley - Founder of The Officials, Lead Trainer for Executive Assistants, Typing at a Macbook at her desk. Lauren has on a white shirt with blue stripes and has long blond hair cascading over her shoulder.

Meet your host

Lauren Bradley, FoundeR of The Officials + Lead Trainer

Lauren has held every admin and assistant title under the sun including Office Manager, Virtual Assistant, EA to the CEO and private PA to HNWIs. She is a former OfficeNinjas All-Star winner and founder of The Officials. She is passionate about empowering admins and assistants.

Follow her here:

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