Emotional Intelligence in the Workplace

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Emotional Intelligence in the Workplace

Learn the power of leadership through self-regard and empathy

Lauren Bradley
Founder of The Officials

Emotional Intelligence is reported as one of the top five most desired soft skills by employers1. Assistants are ahead of the game here, while companies are scrambling to find talent with generalist skills and high EQ (emotional intelligence) they could simply look within their own administrative teams for heaps of high EQ performers. 


This course is for you if you…

  • Are looking to advance yourself through one of the most in-demand soft skills
  • Are interested in the psychology of the workplace
  • Want to improve your influence through interpersonal relationship
  • Looking to incorporate more of your own self-regard into your working life

What you will learn

  • The Emotional Intelligence Model and Competencies
  • Cultivating your own EQ
  • Understanding self-regard in the process
  • The importance of Work Psychology
  • How to effectively influence organizational culture
  • The power of connecting and collaborating with others
  • The art of negotiation in the role of an assistant

What members have to say

Your Instructor

Lauren Bradley Founder

Lauren Bradley

Founder
The Officials

Lauren has held every admin and assistant title under the sun including Office Manager, Virtual Assistant, EA to the CEO and private PA to HNWIs. She is a former OfficeNinjas All-Star winner and founder of The Officials. She is passionate about empowering admins and assistants.

1 The Most In-Demand Hard and Soft Skills of 2020

Course Content