Each month we highlight one of our members, not only because they are fabulous people but also because we fully believe that shared experience and knowledge is important and makes everyone better people.
What is your name?
Where are you at in the world?
I’m in Barcelona, Spain
What is your job title and place of work?
I am the Executive Assistant to the CEO and COO of a financial trading company, and they are also in the process of setting up a new venture capital company.
How long have you been an admin or assistant?
About 13 years! It has been a progression from Admin to PA to EA, although some of those roles have had a strong commercial and/or Project Management component to them.
What are your favorite admin tools?
G Suite, Slack, Canva, A notebook and pen, all the apps!
I schedule everything in the diary and set up reminders, whether in the diary or a to-do list with flags, or both! RecentlyJoy Hiscock, EA to the CEO + COO of a financial trading company
How do you stay on top of your to-do list?
I schedule everything in the diary and set up reminders, whether in the diary or a to-do list with flags, or both! Recently I’ve found Trello particularly helpful for staying on top of multiple to-do lists.
What is your favorite part of the job?
I love working autonomously and making my Executives look good, while trying to make their life and work as easy as possible! I also like being trusted with highly confidential information.
Tell us something you are proud of professionally?
I helped my boss and senior management to navigate a profit warning at a company I worked at three years ago. During that time I had an extremely heavy workload and we worked too many hours overtime, but we finally regained investor’s confidence in the company, and I got a promotion the following year.
What is some of the best advice you’ve been given that relates to your job?
First and foremost that self care is super important, “you can’t pour from an empty cup”. Also, not to take things too personally – we work with Executives at the highest level and sometimes when they are under pressure they may be snappy with us without meaning to (although I will always have an uncomfortable conversation with an Executive if there is repeated rudeness and lack of respect!)
What website do you visit the most?
It’s a close tie between Google and LinkedIn! (Please do connect with me here if you aren’t already!)
Currently watching/reading/listening to:
Watching – “Inside Bill’s Brain” (Netflix)
Reading – “The Founder and Force Multiplier” (Adam Hergenrother and Hallie Warner)
Listening to – The Michelle Obama podcast and Sam Harris’ Making Sense podcast
If you were handed a plane ticket to go anywhere in the world where would you go and why?
The Maldives because I need a holiday away from everything!
Why are you a member of The Officials?
About a year ago I heard about Lauren Bradley and was invited into The Officials slack group before even becoming a member. From the very beginning, I felt so welcomed, supported and loved the courses available and the mentorship program.
With the love and encouragement of this incredible community, I found strength I didn’t even know I had, and got a job in the middle of the pandemic, moved house, and turned things around.Joy Hiscock, EA to the CEO + COO of a financial trading company
Any further comments you’d like to share?
I’m writing this 6 months into Covid 19, and in that time, I lost a job in which I’d undergone some serious bullying, lived in a less than ideal flatshare, went through a painful breakup and couldn’t see my family and friends. Here it is straight up: I hit rock bottom around the beginning of May and that was really quite a dark moment for me. With the love and encouragement of this incredible community, I found strength I didn’t even know I had, and got a job in the middle of the pandemic, moved house, and turned things around. I wouldn’t have been able to do it without y’all, so I want to thank you so much!
Joy joined The Officials through our mentorship program. She is one of our most active members and always a great source for funny memes and gifs in our #justforfun channel in our Slack community. The rough times she described above have only made her a more experienced and supportive Official. Thank you, Joy, for being such a fabulous member of our community!
If you would like to connect with Joy and our many other incredibly supportive members then join The Officials HQ. We are waiting to welcome you with open arms.