Why now is the best time to become an Official

Why now is the best time to become an Official

The Officials – Empowering admins through community, courses and coaching

Are you an admin or want to be an admin but have lots of questions on the best way to perform the role? What is the best way to manage multiple diaries? How to speak with executives? Best practices? Interview tips? You name it we got it.

Lauren Bradley, the Founder of The Officials, tells you why now is the time to become an Official. Continue reading Why now is the best time to become an Official

Admins, please don’t become jaded

Admins, please don’t become jaded

A fellow admin once posted a question asking how well other admins got on well with staff. She had felt she was quite strict and tending to wear the bad cop hat quite often.

This is something I worry about for any profession. We’ve all seen it – the teachers that don’t seem to like kids, the HR professionals who seem to forget we are people and not just resources, the customer service representative that don’t know the meaning of service and the administrative assistant who no longer wants to assist. Continue reading Admins, please don’t become jaded

Department of Yes

Department of Yes

As admins we find purpose in helping others and we love saying “Yes” to requests. Sometimes along our journey we lose sight of that and can become disgruntled with the barrage of requests. “Do you know what is for lunch today?” when they have access to the same menu on the intranet as you do. “How do you use the scanner?” while standing next to a meticulously constructed sign on how to use the scanner. It’s enough to drive anyone mad. Sadly, this can take the spring out of our steps in the morning and lead to us saying “No” a lot more often than we did at the beginning of our careers when we all so eager to please others and help, so “Yes” tumbled freely from our lips.  Continue reading Department of Yes